Deliver the best hospitality.
Upscale guests’ experience
and maximize your rental profit.
Complete welcome book + Destination Guide + Marketplace + Chat + Automated Messaging
Tailor to your business needs.
Customize the information about your property and offered services to match your business needs.
Set standards to your services and keep them consistent across all your properties with your branded App.
Maximize rental profit.
Upsell services and earn extra. Include affiliate offers and get commission from additional services. Before and during guests’ stay.
Save time and money
Streamline communication with automated messages and real time chat. Cut the check-in time and reduce operational costs on communicating with guests.
Create your digital welcome book.
Fill the app with complete accommodation information, tips and curated recommendations that best resemble the your destination. Create more welcome books with personalized content to match different types of guests.
No need for call outs, it’s all there!
Market anything you want.
Upsell any of your complimentary services.
Offer local experiences and let guests book activities even before arrival.
List your properties and encourage to Book Direct.
Communicate with your guests.
Use automated messages and in-app chat to improve your guests communication. Use multi-property messaging for easy communication with groups traveling together.
All wrapped into a branded app at your guests’ fingertips,
accessible 24/7 at all stages of their stay.
Increase direct bookings.
List your rentals in the app and encourage guests to BOOK DIRECTLY their next stay
Skip the OTAs and once again save money.
Having guests from overseas or poor network coverage in your destination?
Give your guests access to your guidebook OFFLINE. On the go, even on the plane, without Internet connection!
How to connect HelloHere to Cloudbeds?
1. Connect your account with HelloHere in the Cloudbeds.
2. Select a subscription plan that best suits your rental. Remember, annual plan offers free setup.
3. Go to HelloHere dashboard and add best local spots in your neighborhood.
4. Publish when you are ready to share it with your guests.
5. Add more properties to grow your business.
How does it work?
Backend for hosts
In the backend Host panel, the host manages property content, area information and local services. Host automates and centralize communication with guests in the Communication Tab.
HelloHere pulls property list and bookings from Cloudbeds to pre-create an account. The account complete only when the My Properties tab and My Recommendations tab are filled.*
*HelloHere Host Support provides the property set-up, free of charge in the annual subscription.
How does the App work for my guests?
Description and information relevant to your property included in the HelloHere account will be visible to the guests in the mobile app on their smartphones.
Guests download the app once for any other stay., sign up with e-mail or Facebook account and enter the Property code.
All the communication is received to the guests smartphones.
Guests can contact hosts directly from the property through the in-app chat.
Guests browse the property information and area attractions in the app.
Guests book additional services from the app.
What is synced with HelloHere account?
HelloHere pulls all the reservations from myfrontdesk to enable automatic communication between hosts and guests. The communication is done through automatic push messages and e-mails pre-set according to guests’ itinerary. Host can contact guests at anytime through the in-app chat. Each thread is bound to a room and a guest
Any limitations worth mentioning?
We integrate rooms and reservations. Each room has its individual number (property code) in HelloHere. The synchronization of room information takes place once during the first synchronization so if you change anything in Cloudbeds after synchronizations it will not be visible in HelloHere. The reservation details are synchronized on a regular basis.
How to disconnect the apps?
When you disconnect the app in Cloudbeds, your HelloHere will still be active. To deactivate HelloHereI account,
contact the HelloHere support team:
How to disconnect the app in Cloudbeds you can check here:
How to get support?
You can contact us using our Help Desk on the HelloHere website or write an email to Host Team at